What’s Open and When?

As of Saturday, December 26, Ontario is in a province-wide shutdown. Western has been working closely with local and provincial health officials on our response to these new measures. They will impact course delivery and some campus operations at Western.

The University is fully committed to helping our students start the winter term, with virtual classes starting across most faculties on Monday, January 11, 2021.

Provincial directives prohibit indoor organized public events and social gatherings, except in very limited circumstances. No indoor organized public events and social gatherings related to the University are permitted on or off campus. All campus community members are expected to continue to follow social gathering limits to help reduce the spread of the virus.

A selection of campus eateries will reopen January 4 for takeout only and all on-campus seated dining areas will close.

All members of the Western community are required to wear non-medical masks or face coverings indoors, in the presence of others, and in common and shared spaces.

UCC Locations

University Community Centre (UCC)

  • Please note there is a restricted entrance
  • Tim Hortons is open for takeout
  • UCC Centre Spot is closed
  • Mustang Lounge is closed until January 24
  • Western Film is closed
  • The Peer Support Centre is taking online appointments

Student Health Care Clinic

Student Health Care is open, however, only those with an in-person appointment scheduled should visit University Community Centre (UCC) Room 11.

Students must pre-book clinic visits by calling 519-661-3030. Patients of the Staff/Faculty Family Practice Clinic must pre-book clinic visits by calling 519-661-2047.

Physicians continue to provide virtual visits via telephone. All visits need to be booked in advance. For up-to-date clinic hours of operation or to book an appointment, visit the Student Health Care website.

COVID-19 Testing

Western's COVID-19 Testing Centre reopens on Tuesday, January 5, 2021 with a new online booking tool to schedule appointments in advance. If you require a COVID-19 test over the break and are remaining in London, please visit one of the city's COVID-19 Assessment Centre's.

Any registered student and current employee with an active Western username and password can book an appointment for the testing centre using the online booking tool. At this time, an appointment is not required. You can still walk-in to get a test.
 
NOTE: A Western ID number is required to book online.
 
Testing days and hours are updated regularly, please visit the COVID-19 Testing on Campus page.

Student Health Care Clinic: Symptomatic patients requiring a physician's assessment can book a virtual visit with a doctor. Follow-up examination and testing in person may be scheduled at the doctor's discretion, which may include a COVID-19 test. To book an appointment, please call the Student Health Care Clinic at 519-661-3030.

Questions about testing on campus? Students can contact Student Health Care at 519-661-3030 and employees can contact Workplace Health at Western at 519-661-2047.

Book Store

Lower level, University Community Centre (UCC)

  • Closed throughout province-wide shutdown. 

Online shopping is available through http://bookstore.uwo.ca and free shipping within Canada is available until January 31. Curbside pickup for online orders is available out of the Great Hall, Monday to Friday from 11am-4pm.

See the Book Store website for details.

Campus Computer Store

Lower level, University Community Centre (UCC)

  • Closed throughout province-wide shutdown. 

Online shopping is available through http://computerstore.uwo.ca and free shipping within Canada is available until January 31. Curbside pickup for online orders is available out of the Great Hall, Monday to Friday from 11am-4pm.

See the Campus Computer Store website for details.

University Pharmacy

Lower level, University Community Centre (UCC)

Regular Hours:

  • Monday to Thursday from 9 a.m. to 5 p.m.
  • Friday open 9 a.m. to 4:30 p.m.

Visit the University Pharmacy website for details. 

UCC Dental

Lower level, University Community Centre (UCC)

  • By appointment only

On-Campus Vision

Lower level, University Community Centre (UCC)

  • By appointment only

Western Chiropractic

Lower level, University Community Centre (UCC)

  • By appointment only

Campus Eateries

Hospitality Services

Tim Hortons (Centre Spot) and Lucy's (Somerville House) will be open Monday to Friday with modified hours until Jan. 23. All eateries will resume regular hours starting Jan. 25. Check the WesternU App or this link for up-to-date eatery hours: eateries.uwo.ca

Other Campus Eateries

Western Libraries

While Western Libraries will be closed to the public, services will be available to members of the University community. These services will be “no-contact” pick-up at the door via Weldon Library. All current digital and remote services continue.
 
Please visit the Western Libraries website for up-to-date hours of operation.

Parking

As of December 26, 2020, Western Parking & Visitor Services is moving to an essential services model.

What this means for parking customers:

  • Parking Gates – will be raised over the holiday break until January 25. Please park only in regular unmarked parking spaces; do not park in reserved spaces, service vehicle spaces, fire lanes or hash lined areas.
  • Parking Office – will be closed to in-person service until January 25.
  • Faculty/Staff Permits – Faculty/Staff will not be charged for parking for the month of January.
  • Student Permits – students who have annual or second term permits will receive a prorated refund for January.
  • Other monthly permits – refunds and/or credits will be issued for January.

As the provincial shutdown is lifted, it is expected that parking fees will resume for the month of February, subject to change.

For more information visit https://www.uwo.ca/parking/ or contact wparking@uwo.ca

Campus Recreation

All indoor campus sport and recreation facilities closed on December 22 at 6:30 p.m., live virtual programming will resume January 11, 2021. Limited in-person outdoor athlete training will resume January 11.   

For more information and updates on Western Campus Recreation, please visit the Western Campus Recreation website.

Western Technology Services

Western Technology Services Helpdesk

In-person by Appointment at the Helpdesk Counter

  • Monday to Friday, 9:00 a.m.–4:00 p.m.
  • Ground floor, Support Services Building

Please note: in-person service is by appointment only. Drop-in service is not available until further notice.

Assistance By Phone

The WTS Helpdesk is available by phone at 519 661-3800 or Ext. 83800 during the following times:

  • Monday to Thursday, 8:30 a.m.–10:30 p.m.
  • Fridays, from 8:30 a.m.–5:30 p.m. and from 6:30 p.m.–10:00 p.m.
  • Saturdays from 9:00 a.m.–10:00 p.m.
  • Sundays from 10:00 a.m.–10:00 p.m.

Assistance by Jira Ticket

Tickets can be submitted any time and will be responded to during the following times:

  • Monday to Thursday, 8:30 a.m.–10:00 p.m.
  • Friday, 8:30 a.m.–5:30 p.m. and from 6:30 p.m.–10:00 p.m.
  • Sunday, 10:00 a.m.–10:00 p.m.

Visit the WTS website for details.

Computer Labs

Visit the WTS website for details.